April 24, 2012

Issues with Samsung Galaxy Ace Plus (GT-S7500)

I loved Samsung Mobile Products. My move from being a loyal Nokia customer to becoming an ardent Samsung Fan started when Samsung's feature phone Corby landed in my hand. Corby was an awesome phone and there was no looking away from Samsung after that. When their Samsung Galaxy Tab (P1000) was launched I did not have to think twice to buy it. And I am using the Tab as my personal computer ever since, to read, to write and to create multimedia content. At one point I even thought of spending 100 days without my laptop, with the Tab as my primary computer. And then I bought Samsung Galaxy Ace Plus, the new kid in the block.

In two days, I fell out of love with Samsung. Next time I have to buy a Phone, I am not going for anything Samsung. Why?

Following are my reasons:


  1. Connectivity - We buy mobile phones so that we are always connected, on the go. Ace Plus does not think so. It just sits there, losing connectivity all the time. People are trying to reach you so badly and all they can hear is the voice of some woman or man telling them you are out of network coverage. They try and they try and when they finally reach you on some other phone nearby, you are like, surprised. You take Ace Plus and look at it. The signal bars are right there. Then how is your phone out of network coverage? But that is how it is with Samsung Galaxy Ace Plus. It will get out of network coverage, any time it pleases, even if it shows the signal bars full.
  2. Music Management - I heard Samsung is now trying to ape IPod, by creating a music player on Android. I think they will fail. Because the music/media management on Ace Plus sucks big time. You create a play list, putting together all your favourite songs. And the next time you want to listen to those songs, you go back and take a look at your play list. Bingo, your play list is empty! There are no songs in the Play List. Frustrated, you go to your recently played list. And that list is empty too. And then the frequently played and recently added lists are empty too. I know, that is the height of having a bad digital music player in your hand. 
  3. Ringtone Management - The first thing I do when I get a phone is to set different ring tones for different people. This way I know which call to attend when. The ringtone management in Galaxy Ace is so bad that the phone never rings the way you have set it up. Ring tones keep changing as and when it pleases. Imagine the phone rings and you do not bother to pick it up only to realize later that the call was someone important. Galaxy Ace Plus has a mind of its own when it comes to ring tones and set them as it pleases. In other words, ring tone management sucks. 
  4. Image Management - I do not know if it is Artificial Intelligence at its best, if you are using Samsung Galaxy Ace, the images toss and turn the way they like. Yes, I am talking about that feature that allows you to rotate images. You rotate an image in a particular way because that is how you want to see it. Come back to the image after some time and the image would have rotated on its own back to where it was before you turned it this way or that.
I do not trust Samsung Products any more!

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